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Questions? We can help.
Please click on a question to read the answer, or contact us by filling out the form at the bottom of this page.
How and where do I register?
If you have filled up an Application form, you will be receiving an invitation via email to join the program with all the details and information to access the platform. Dates and times of the zoom live classes will also be shared in that email.
+ I didn’t receive the invitation link to join the platform.
We are sending the link via email. You should have received an invitation titled "Online Platform Access: Misk Future Path Powered by Fullbridge". Please remember to check your junk mail as our emails can be treated as spam. If you still can’t find it, please fill out the form below and someone will resend it to you.
If you get this message “The invitation token provided is not valid!” while clicking on the invitation button wait and try again, this is due to a lot of students trying to access the platform at the same time.
Note that if you took a previous program with Fullbridge, you will not receive a new invitation, you will have to re-use the log in details that you used for the previous program.
This video will help you to get started please watch it
+ I accepted the LearnAmp invitation what do I do next?
Once you are logged in, what you need to do is go through the "Getting Started" learnlist and carefully read all the instructions, don't forget to click the Green dot on the top right corner before you change the page in order to mark it "Completed", otherwise your learnlist won't be considered as completed in our system.
After you are finished with that part you can start the program by clicking to the second square called "1. Effective Communication" until the last learnlist. Read all content carefully. Note that each learnlist will automatically unlock when you will have finish the current one.
+ What are the program's requirements?
You are required to complete your learnlists by a deadline that will be set in order to receive your E-certificate, the requirements for that are:
- Click, view and complete the 3 or 10 learnlists depending on which program you are following.
- Answer all quizzes
- Write a proper answer in each exercise's note box
- Attach corresponding files with your work when needed
NOTE: Uploading random photos, plagiarism, or other irrelevant submissions that show you have not made an effort to answer the assignment, disqualifies you from earning a E-certificate.
+ Where can I find my learnlists?
You need to click on the Misk logo at the top left corner. Click here
+ How do I switch between languages in the Platform?
You need to click on the "Globe Icon" on the top right corner of the screen.
+ I can't find the Slack channel or the Slack link is inactive.
To access Slack click the invite link provided to you in the "Getting Started" learnlist.
Slack is used only to post your answer to the exercises called "Discussion Board Prompt", if you face issues with Slack use the answer box below the exercise. Click Here
+ I didn’t receive the link to connect to Zoom live class.
We are sending the link via email a day before each class. Please check your junk mail as the emails that we send can be treated as spam.
Don’t forget to sign up to the zoom application before your first class CLICK HERE TO SIGN UP
+ Zoom live classes attendance.
Attendance to zoom live classes is automaticaly registered upon login in.
+ I can't see or answer the polls in zoom live classes.
Please make sure to enable your pop-up from your browser settings before you connect to zoom.
+ Do I have to turn on the camera during Zoom live classes?
In webinars you won’t be on camera.
In some online classes, you will be asked to turn on your audio/video to be able to interact with the coach. However, if it makes you uncomfortable audio is sufficient.
Check your audio/video settings before joining any zoom live class.
+ I cannot participate or missed the Zoom class due to timing issues or other reason.
While attendance is not graded or a requirement for graduation, not attending could affect your outcomes. That is because it will give those attending the classes an edge over those who don't attend. We hope you can make it and take advantage of these classes Misk is providing you.
Please note that we send the recordings via email after each class for you to be able to catch up. Don't forget to look at your junk box as the email can be treated as a spam.
+ I cannot move to the next page, the rest of the pages are not loading and the green check mark is not showing.
Please click the yellow button and then click the green button next. If it does not solve your problem, please contact us.
+ Playing videos.
For the videos to work, please make sure you have updated the internet browser, note that google Chrome is recommended on your device (mobile phone or computer) to the latest version.
Please note that all videos are subtitled, use the "CC" button to enable the Arabic translation. Click here
- You can also download each video script if needed under the video.
+ How do I resubmit an answer?
You can re-submit your exercise at anytime using "Submit the exercise again" in the box exercise. Click here
+ I’m not able to upload an attachment.
Please note that this can happen depending on the speed of your internet. Please keep trying and if you cannot upload your attachment, please let us know and we will assist you.
+ I do not have work experience. What do I write in that section of my resume?
Do you have any volunteer experience or anything you've worked on during college that could qualify as something you've worked on or were responsible for, even if it wasn't paid. Think of activities that you may have been involved in, including clubs or groups that demonstrate skills you have, which employers could value.
+ I answered correctly the quizzes but the platform says it's incorrect.
While your selection may be correct, the question might be asking you to: "Please select all that apply". You needed to make sure that you clicked all the answers that apply.
+ How do I make sure I completed all learnlists?
In order to check if you have fully complete all the learnlists make sure that it shows "Completed" in green color under each learnlist's box. Click here
+ When do I get my certificate?
An E-certificate will be emailed upon finishing all required learnlists and meeting the Fullbridge standards listed in the "Getting Started" learnlist.
Certificates are sent at the end of each program via an application called "Accredible".
Please note as this is a worldwide online program, certificates are only emailed, we won't send any hard copies. You can download and print it and/or post it to your LinkedIn profile using the feature provided for that. We highly encourage you to take advantage of that feature to announce your accomplishment to your contacts.
+ Help! I need more time.
The purpose of this program is for the maximum number of people to complete it and benefit. With that in mind, you can have more time as long as you are committed to completing the course.